Crystal Chronicle 251
- Sam Lowes
- 20 hours ago
- 2 min read
Welcome back to this week’s Chronicle, your five-minute catch-up with the stories, people and practical insights behind Crystal Galleries.
We’ve got fresh feedback from a happy customer, a quick hop back to 1984, an FAQ that could save your lead time, a meet-the-team feature with our tech-and-tunes expert Kevin, and a look at how you can start selling online in minutes.
As the leaves turned and the orders piled in, October at CG proved one thing: our customers still know quality when they see it. Whether it was sleek glasses for award season or engraved gifts for the office year-end push, a few favourites rose above the rest. Scroll on to see which designs kept us busy this month — and why they’re flying off the shelves.
We’re rolling into the festive season with bold colour, big impact and seamless selling. Expect our “12 Offers of Crystmas” campaign to drop soon — 12 deals, stocked up, priced right and ready for your year-end rush. From evergreen favourites to launch-exclusive pieces, we’ve got the range, the turnaround and the support to help you close out the year strong.
“All received, it looks great! Thanks for getting this turned around so quickly and I hope I can follow up with an order.” — Josh
Fast, precise and right first time, exactly how we like all of our orders to be.
Need a sharp, high-impact finish for your awards and plaques? We’re currently running a limited-time offer on our new R-Series film — high-clarity, ultra-durable and built for fast turnaround jobs.
1984 – Moving On Up. Bigger demand meant a bigger home. That year, CG relocated beneath Middlesbrough Railway Station — a space that set the tone for everything that followed.
What’s the standard lead time for engraved orders? Most jobs ship within 7–10 working days of artwork approval, but there’s a faster route if you need it.
Kevin Cowey – General Manager. Fifteen years in, Kevin’s the bridge between IT, ops and customer tech support — and the heartbeat of the CG “can-do” mindset.
Bespoke Acrylic & Acrystalic Awards. Colour, shape, and sustainability — this duo delivers all three. From recycled acrylic to bold logo shapes, they’re built for impact.
White-Label Websites Ready to Go. Want to start selling online without the headache? We’ll build your branded microsite, load it with best-sellers, and manage the rest.
Interested in working with us?
Whether you’re a trophy shop, gift engraver, or distributor, we’re here to make life easier — with no minimum orders, next-day delivery and real people at the end of the phone when you need advice.
We share engraving tips, behind-the-scenes stories, new product launches and exclusive trade offers to help your business grow.
📞 01642 225799
To Be Remembered.
