At Crystal Galleries, we believe that great products are only half the story—the real difference comes from the team behind them. Our dedicated sales team is here to provide expert support, answer queries and help you find the perfect products for your customers.
Whether you need trade order assistance, bespoke award recommendations, or wholesale support, our experienced and friendly team is ready to help. Get to know the people working hard behind the scenes to make your experience with us seamless.
Meet the Team
Each member of our sales team plays a vital role in keeping things running smoothly. From processing orders to offering expert advice, they’re committed to helping you succeed.
If you’ve attended a trade show or needed a bespoke award, chances are you’ve already met Ben. As the face of Crystal Galleries on the road, Ben is always on hand to discuss custom projects, helping customers turn unique ideas into reality.
📌 How Ben Helps You:✔️ Assists with bespoke product development.✔️ Connects with customers in person at trade shows and events.✔️ Helps bring custom award ideas to life.
At the heart of our customer service team is Isla, making sure everything runs smoothly and resolving any issues quickly and efficiently. If you ever have a query that needs extra attention, Isla is there to make sure it’s handled with care.
📌 How Isla Helps You:✔️ Ensures customer queries and concerns are resolved efficiently.✔️ Provides support for trade and wholesale orders.✔️ Oversees the CS team to ensure the best possible service.
When it comes to handling trade orders and queries, Paul and Harrison are the go-to team. They work directly with our trade customers, making sure orders are processed quickly and correctly, helping you get the products you need, when you need them.
📌 How Paul & Harrison Help You:✔️ Process trade orders efficiently so your stock arrives on time.✔️ Provide answers and updates on trade order queries.✔️ Assist with order tracking and stock availability.
Handling large wholesale orders requires precision and expertise and that’s where Meg comes in. She ensures that wholesale customers have everything they need, from product recommendations to order support.
📌 How Meg Helps You:✔️ Manages wholesale orders, making sure everything runs smoothly.✔️ Assists with bulk order queries and stock availability.✔️ Helps resellers choose the best products for their customers.
👋 Jess – Your Quotes & Custom Pricing Specialist
If you need a price quote for a project or order, Jess is here to help. From bulk discounts to custom pricing, she makes sure you get the best deal for your business.
📌 How Jess Helps You:✔️ Prepares quotes for trade and wholesale orders.✔️ Helps resellers find competitive pricing for bulk purchases.✔️ Provides guidance on custom and bespoke product quotes.
What Makes Our Sales Team Different?
✅ Expert Knowledge – Our team knows our products inside and out, ensuring you get the best advice.
✅ Personalised Service – We take the time to understand your business needs, helping you find the right solutions.
✅ Fast & Efficient Support – Whether it’s placing an order, requesting a quote, or resolving a query, we ensure quick responses and smooth processes.
✅ Long-Term Business Relationships – We’re here to help your business grow, providing ongoing support and expert recommendations.
Customer Stories: How We’ve Helped Businesses Like Yours
📌 Helping Trade Customers Save Time - One of our long-standing trade customers needed a way to speed up their ordering process while keeping track of stock. By working closely with Paul and Harrison, they streamlined their trade orders and reduced admin time, allowing them to focus on sales instead of logistics.
📌 Bespoke Awards Made Simple - A customer wanted a completely custom award design but wasn’t sure where to start. Ben helped guide them through the process, providing mock-ups, material suggestions and price breakdowns, resulting in a stunning award that exceeded their expectations.
📌 Wholesale Made Easy - A reseller looking to expand their Valentine’s Day product range reached out to Meg for advice. She suggested our top-selling heart-shaped products, helped them process a bulk order, and ensured their stock arrived well in time for seasonal sales.
Need Expert Advice for Your Next Order?
Our sales team is here to help you every step of the way—whether it’s placing orders, getting a quote, or finding the perfect product for your customers.
Contact us today or visit www.crystalgalleries.co.uk to learn more.
Phone: 01642 225799
Email: sales@crystalgalleries.co.uk
Website: www.crystalgalleries.co.uk
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