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  • Writer's pictureSam Lowes

Exciting News: Soon You Can Place and Track Orders Directly Through Our Customer Hub

At Crystal Galleries, we are constantly striving to enhance your experience and streamline our processes to better serve you. We are thrilled to announce that very soon, you will be able to place and track your orders directly through our Customer Hub. This new feature is designed to provide you with greater convenience, transparency and control over your orders, making your experience with us smoother and more efficient.


1. Easy Order Placement (coming soon): Gone are the days of back-and-forth emails and phone calls. With the new feature in our Customer Hub, you can place your orders directly online. The intuitive interface will guide you through the ordering process step by step, ensuring you have all the options you need at your fingertips.


2. Real-Time Order Tracking: Once your order is placed, you can track its progress in real-time through the Customer Hub. From production to shipping, you'll be able to see exactly where your order is at every stage. This transparency ensures you are always in the loop and can plan accordingly.


3. Comprehensive Order History: Access your entire order history in one place. The Customer Hub will keep a record of all your past orders, making it easy to reorder your favourite items or review previous orders. This feature is particularly useful for businesses that require consistent branding and regular restocks.


4. Seamless Communication: Have a question or need to make a change to your order? The Customer Hub will offer seamless communication options, allowing you to contact our customer service team directly through the platform. This integration ensures that your queries are handled promptly and efficiently.


5. Exclusive Access and Early Features: As a valued customer, you'll have exclusive access to this feature before it becomes widely available. This early access allows you to take full advantage of the new capabilities and provide us with valuable feedback to make it even better.


How to Get Started

We will be rolling out this new feature over the next few weeks. To get started, simply log into the Customer Hub with your existing credentials. If you haven’t registered yet, now is the perfect time to join and explore the other benefits the Hub has to offer. Click here to register.


Keep an eye on your email for detailed instructions and tutorials on how to use the new order placement and tracking features. We are committed to making this transition as smooth as possible and ensuring you have all the support you need.


We believe this new feature will revolutionise the way you interact with Crystal Galleries, providing you with unparalleled convenience and control. Our goal is to make your experience with us as seamless and enjoyable as possible, and we are confident that this new development will achieve just that.


Thank you for your continued trust and partnership. We look forward to your feedback and are excited to bring you this innovative new feature.


Contact Us: Phone: 01642 225799 Email: sales@crystalgalleries.co.uk Website: [Website]


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