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Customer Feedback Spotlight: Going Above and Beyond

  • Writer: Sam Lowes
    Sam Lowes
  • Mar 17
  • 2 min read


At Crystal Galleries, we take pride in delivering exceptional service — and this week, we’re incredibly proud to share some fantastic feedback from one of our valued customers.

We were recently nominated for their ‘Supplier of the Week’ award — a fantastic initiative designed to recognise suppliers who go above and beyond to support their business.


Here’s what they had to say:

"We have recently started a new programme here called Supplier of the Week, of which everyone internally votes for on a weekly basis, whilst providing the reasons for their nomination.This is to show our appreciation and to recognise going above and beyond to assist and provide feedback on this.I can confirm you have been nominated for this for the below reasons:Turning an urgent job around.I want to personally congratulate you on this and request confirmation of your work address to make sure when we send out a thank you parcel – this is received by yourself! As working in Production and Despatch, I know too well how these parcels may not always arrive correctly!!Thank you for your ongoing efforts and the amazing customer service provided to ourselves!"

A Team Effort Worth Celebrating

This recognition is a testament to the dedication and hard work of our incredible team.


Whether it’s managing urgent orders, providing expert advice, or ensuring everything leaves our warehouse on time, we always strive to deliver the best possible experience for our customers.


We’re incredibly grateful to receive this nomination and would like to extend our thanks to the customer for taking the time to recognise our efforts. It’s moments like these that remind us why we’re passionate about what we do — helping our customers succeed with the products and service they can rely on.


Here to Support You


Whether you’re working to tight deadlines or need expert guidance on product choices, our team is always here to help.


 

Crystal Galleries, working with you to deliver products designed to be remembered.


📞 Phone: 01642 225799


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We look forward to supporting you and helping your business grow.

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